Frequently Asked Questions
Getting an accurate diagnosis can be one of the most impactful experiences that you can have. We can help you get there.
If you do not have the online paperwork completed at least 12 hours before the session, your appointment will be cancelled. We require all clients to fill out intake papers online through our secure portal, prior to the appointment. Unfortunately we do not offer any "paper" sign up forms upon arrival.
If you have a technology issue and can not complete the forms, please COMMUNICATE with us! We may be able to offer in person w/ online registration portal, at the office, in person.
When you make an appointment, an invitation to log in to the client portal is sent to the email you’ve provided. If you’ve never logged in before you can click this link go to the sign up page. To sign up for an appointment, please call us at: 904-203-8181.
No problem! If you’ve logged in before but can’t find the portal – you can click on this text to be taken to the log-in page again. If you’ve never logged in before, click here.
You can accomplish this several ways. First, is to contact your therapist directly by phone or email. If you do not have this information handy, you can reply “2” to your text reminder, or email the office at: email@example.com. Finally, you can call us and you’ll be prompted to leave a voicemail message. 904-203-8181
Please call 911 or go to your nearest emergency room. Notify your therapist; but most importantly, please seek help! We are not a crisis facility; while we can help you during your sessions, we are usually unable to get someone in the same day.